FAQ
ORDERS
How Long will my order take to arrive?
Where are Your Products Made?
- Our pieces are made by craftsmen in several countries.
- We have spent a lot of time making sure we can offer the best possible quality at fair prices
- At the time of writing our products are mostly made in USA, Ukraine, Nepal, India, China, Spain and France
SHIPPING
What countries do you ship to?
- We ship to most countries. If you have a question about a specific country please contact Chrissy at lizzy@mythicalmagical.com
Can you Ship to US Services locations?
Is Shipping Free?
- Shipping is free in USA
- Shipping abroad will always be at the lowest possible cost to save you money. We don'y believe in profitting from shipping charges
RETURNS
What is your Returns Policy?
We are happy to return any product within 14 days - just return it in new unused condition to us for full refund or exchange. Just contact Lizzy and she will send you information on where to return it, and will handle any refund or exchange for you. Lizzy is at lizzy@mythicalmagical.com
How do I exchange for a different size?
- Contact Lizzy at lizzy@mythicalmagical.com
Any Other Questions:
- Contact Lizzy at lizzy@mythicalmagical.com who will be happy to help.